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Atomicwork Launches Marketplace of Certified AI Agents for Enterprise IT and Security

The IT service management start-up says each agent is tested against real enterprise use cases before deployment, and it plans to open the store to third-party agents.

By Nakoda News Desk

·2 min read

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Atomicwork's first certified AI agents cover cloud operations, access management, security and device management.
Atomicwork's first certified AI agents cover cloud operations, access management, security and device management.Photo: SiliconANGLE

Atomicwork, a start-up that sells IT service management software, has launched a marketplace of prebuilt AI agents for enterprise IT and security teams. The company says each agent is certified to have the integrations and skills its role requires before a customer deploys it.

The company calls the agents AI coworkers. The first set covers enterprise operations and includes a CloudOps engineer, an AccessOps manager, a SecOps manager and a DeviceOps manager. Atomicwork said they work across systems including AWS, Microsoft Azure, Google Cloud Platform, Okta, Active Directory, Splunk and Google SecOps, and come with the connections and procedures for their roles already set up.

The launch is a bet that certification can address a trust problem in enterprise AI. Chief executive and co-founder Vijay Rayapati argued that many AI-native IT service management vendors cannot show how well their agents work. "A listing means 'this agent works,' not 'this AI Agent has real, verified coverage of the systems it needs to touch and has been tested and fine-tuned using real-world enterprise use cases' which has made enterprises wary of agentic claims," Rayapati told SiliconANGLE.

Atomicwork, founded in 2022, said customers can adapt each agent to their own infrastructure, business rules and expertise. Administrators keep control over which systems an agent can reach, what actions it can take and how those actions are governed. The agents are meant to take on large volumes of recurring operational work under the supervision of IT and security staff.

The company gave figures from customers already using its access automation. Requests for applications that need no approval had a median turnaround of about 18 seconds, and those that need approval took about 2.5 hours. Atomicwork put the typical industry turnaround at between a full day and three business days, depending on how much automation a company has.

Rayapati said the launch is "the first step toward a third-party AI Coworker marketplace, where partners publish their own coworkers and certify them against our enterprise bench." Outside developers will be able to contribute skills and integrations through Atomicwork's Model Context Protocol store and skill registry. The company did not give a date for opening the marketplace to third-party agents.

Sources

  • SiliconANGLE · Atomicwork launches certified AI coworker marketplace for enterprise IT and security

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