Abu Dhabi Gives All Its Doctors an AI Assistant Built Into the Malaffi Health Records Platform

The Department of Health – Abu Dhabi said on Tuesday that it had integrated the assistant with Abu Dhabi Health Data Services, the M42 group company that operates Malaffi. Doctors can use it to retrieve information relevant to a patient's condition, produce summaries of their medical history and ask questions, according to a statement carried by the state news agency WAM.

The deployment is one of the largest uses of generative AI on live patient records in the region. Malaffi holds health information on more than 14 million patients and over four billion medical records, the health department said, covering clinical documents, allergy data, laboratory results, vital signs, radiology images and diagnostic tests. Rather than piloting an assistant in a single hospital, Abu Dhabi has made it available across the emirate's network of providers that feed data into the exchange.

The department said the aim is to cut the time doctors spend searching records by hand and leave them more time for patients. It stressed that clinicians remain responsible for assessment and medical decisions, and that use of the assistant is bound by existing access permissions and patient data protection controls.

The assistant runs on Ossi, a clinical AI platform developed by M42, and is hosted on Microsoft Azure cloud infrastructure within the UAE, keeping patient data in the country. M42 launched Ossi in October at the Abu Dhabi Future Health Summit, describing it as a multi-agent platform designed to reduce administrative work for clinicians; at launch it was offered at M42's own healthcare centres. The Malaffi integration takes the platform beyond the group's facilities to doctors across the emirate.

Dimitris Moulavasilis, M42's group chief executive, said Ossi had been developed around doctors' everyday needs, making it easier to reach and review relevant medical information, and that building it into Malaffi placed those capabilities inside a connected health data system. He said M42 would keep developing the assistant and assessing its performance with clinical specialists, while preserving the doctor's role in reviewing information and making decisions.

The chief executive of Abu Dhabi Health Data Services said Malaffi had linked health information across care providers and that the assistant gives doctors an additional way to use that data in their daily work. He said the company would focus on giving authorised users access to relevant patient information and summaries, while following data protection rules and using doctors' feedback to improve the service.

Abu Dhabi has been working towards this for some time. The health department signed an agreement with M42 in 2023 to use a clinical large language model as an assistant for healthcare professionals, and later named Malaffi as the first place it would be integrated.

The department did not give figures on accuracy or say how it would measure the assistant's effect on clinical time. It said it would evaluate how the tool is used, analyse the results and gather doctors' feedback to shape its functions and performance in later phases.