ProductsFollow
Nimbus Labs launches a voice agent toolkit for customer service teams
The toolkit bundles call routing, live transcription, and after-call summaries.
By Nakoda Newsroom
·3 min read
Prefer Nakoda AI News on Google
Nimbus Labs launched a new toolkit on Monday aimed at customer service teams building voice-based support agents.
The release bundles real-time transcription, automatic call routing, and after-call summary generation into a single API.
The company says early customers have cut average handle time by roughly 18 percent.
Written by
Nakoda Newsroom
Independent journalism at the intersection of AI, business and society. Part of the Nakoda AI ecosystem.