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Nimbus Labs launches a voice agent toolkit for customer service teams

The toolkit bundles call routing, live transcription, and after-call summaries.

By Nakoda Newsroom

·3 min read

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Nimbus Labs launched a new toolkit on Monday aimed at customer service teams building voice-based support agents.

The release bundles real-time transcription, automatic call routing, and after-call summary generation into a single API.

The company says early customers have cut average handle time by roughly 18 percent.

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